Frequently Asked Questions
Frequently asked questions regarding our taxi services. How to book? What happens next? How to proceed etc.
It is a special kind of ground transportation sometimes called private taxi transfer, where we transport/transfer you or your family or group of friends to the destination requested and pre-ordered via our website www.johnnie.hr
You can complete your booking on-line by using the displayed booking form on Taxi Johnnie's website. Just choose the date, mention your arrival date, destination points and send us your enquiry. We will send you a custom quote and full instructions how you should proceed.
If you have booked a transfer and recieved an email confirmation, the driver will wait for you at the airport or ferry port, hotel or any other station with the name board showing your name at the international arrivals inside the airport terminal, or, at the head of the platform if a ferry terminal or at the hotel reception desk. If you are unable to locate the driver, please wait at the information desk/office. If you have booked a taxi transfer, and the driver has informed you about traffic problems via phone you should always go to the information desk or office to wait for your driver.
A one-way price will include a single journey from your arrival point to your destination. A return price (round trip; both ways trip) includes the departure transfer to the starting point as well. The price includes additional motorway toll if agreed upon booking confirmation and additional luggages. The price DOES NOT INCLUDE any additional stops, provisional shopping or any sightseeing points that can significantly prolongue the entire travel time.
The transfer prices are always per vehicle and not per person, and the type of vehicle is determined by the number of passengers. Whether you need a minibus, a minivan/shuttle or a regular taxi cab for your transportation needs.
We always check the arrival times. The driver will wait for all flights and ferry journeys that are delayed and your transfer is provided without any additional charges. We will at all times be informed about your flight details and will collect you at the new time.
Children until 12 years are not allowed to travel without their parents. Children between 12-18 years must have an authorized statement from their parents. If your transfer requires a child seat, please notify us on time.
Hopefully this covers most questions for you.
Please do not hesitate to send us an enquiry with any further questions and we will get back to you ASAP.